Most orders are shipped within one working day and for extreme circumstances, shipments may take up to thirty (30) days from an issued order depending upon the manner of delivery. Applicable State taxes, as well as shipping and handling charges are not reflected. You are fully responsible for applicable taxes, and shipping and handling charges. Each package requires a signature upon delivery. Low Cost Bullion is responsible for providing insurance on all of its shipments. In the event of an unforeseen circumstance your package will be covered by our insurance policy.
On the other hand we will not accept responsibility if you have left instructions with any carriers or delivery service to leave parcels unattended for you without the need for a signature or if you have given those instructions to leave your package with a third party. When we ship to you, if metals are lost or damaged in transit, Low Cost Bullion assumes responsibility to track any claim with the insurance company. If we determine the package is lost or damaged, we will file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion.
Please note that Low Cost Bullion will not be responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed. Our liability and insurance ceases the moment the package is signed for or left at the specified delivery address. Any issues or problems arising with a shipment must be reported to us, within 2 working days; otherwise Low Cost Bullion will refute any claims.